I liked the location, being close to the Soo Locks, downtown Sault Ste Marie, and the wedding venue (Kewadin Casino). The hotel was clean and I was pleasantly greeted upon arrival by a friendly front desk agent. The General Manager was bartending on the night that I arrived and it wasn’t busy, so it was a nice arrival experience. Breakfast the next morning was okay; nothing spectacular, but it was complimentary and held me over til lunchtime. I liked that the hotel had historic charm, especially the bar/restaurant, lobby and exterior. The rooms could definitely benefit from an update and perhaps sound dampening insulation. That said, I was very comfortable during my stay and would stay here again.
Godsey
September 2024
The first day there basically wasn't any breakfast, just some pastries and coffee. The next two days, the breakfast was better, as someone had stocked the yogurt and the breakfast biscuits, as well as offering juice and other pastries.
Carole
August 2023
entire facility was very clean.suite was hugh, 700 sq ft, hot tub, large walkin shower, 2 tvs, desk, couch, easy chair and tables. counter with sink, microwave, coffee maker, full size refrigerator, king bed.
John
Dezember 2024
The property was beautiful! Right in the heart of the downtown area, everything was in walking distance. We could walk to the diner to eat, walk back to the hotel to nap, walk to the viewing platform to watch the ships… it was amazing!
Erin
September 2023
The room was clean and comfortable. The view and location were excellent. We were located right next to the Soo Locks viewing station. The staff was friendly and helpful.
Robert
August 2024
We like this hotel and have stayed here in the past. The prices go up and down depending on the season, which is the norm in this city. The ONLY complaint we really had this time was that the halls were extremely noisy at night. There were kids and parents staying here for hockey and they had zero respect for others staying here. It was in no way the hotel's fault but this group was extremely rude.
Tracy
Januar 2023
We love it there! It is our favorite place to stay, their suites are unmatchable with other hotels in our area!!!
Emily
April 2024
The tap water in the hotel was wonderfully drinkable. That probably sounds weird to some but I grew up in the area and miss how good and clean the water is there. The room was very comfortable and soothing to be in. It was very clean and we had no problems with check-in or check-out. The staff was very polite and friendly.
Jessica
November 2022
Location was excellent. Walking distance to restaurants and shopping. Across the street from Soo locks. Staff was friendly. Beds were comfortable.
Barbara
August 2024
Staff was extremely helpful and friendly. Hotel room was very clean. Great location next to the locks.
College
August 2024